UOL worldwide LLB: provision of transcripts

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On 7 March 2024 the University of London was asked to provide the following information:

(1) The number of students completing the University of London LLB (‘Worldwide’) who, between January 1st  2023 and December 31st 2023, submitted a properly completed request for a (a) Transcript (b) Certified copy of Certificate (c) Letter of Certification (d) Certified copy of Syllabus 

(2) In respect of those who have been provided with the requested document the average time taken by the University to provide it.

(3). The number of students who between January 1st  2023 and December 31st 2023 requested a: (a) Transcript (b) Certified copy of Certificate (c) Letter of Certificationm(d) Certified copy of Syllabus and who have not yet been provided with it.

The response of the University is provided below.

1. The number of students completing the University of London LLB (‘Worldwide’) who, between January 1st 2023 and December 31st 2023, submitted a properly completed request for a :
(a) Transcript 1104
(b) Certified copy of Certificate 109
(c) Letter of Certification 324
(d) Certified copy of Syllabus 39
2. The University reports that all requests submitted correctly had been satisfied at the time of the FOI request but information regarding the average time taken by the University to provide the relevant document was not held. The University states: "Currently, we don’t record the date the application was received, so are unable to provide this data."
3. The number of students who between January 1st 2023 and December 31st 2023 had made a request for a document but had not yet been provided with it is listed below. But the UOL points out: "these students did not submit a properly completed request e.g. the application was submitted without the correct payment or the student did not attach a copy of their certificate for certification. Where an application has been submitted correctly between January 1st 2023 and December 31st 2023, all requests have been completed."
(a) Transcript35
(b) Certified copy of Certificate3
(c) Letter of Certification 11
(d) Certified copy of Syllabus1

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